Cloud Websites regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Cloud Websites users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact us on 1300 451 333
To use the Cloud Websites website, we may require information from you to provide the best service possible.
All correspondence may also be collected and stored, particularly regarding sales, support and accounts, including Email.
Any information collected by Cloud Websites is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
The website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.
Any details collected from Cloud Websites customers are required to provide you with our products and/or services, and an elevated level of customer service.
Correspondence is recorded to provide service references, and to assist in our staff development.
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at info@cloudwebsites.com.au
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@cloudwebsites.com.au.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Cloud Websites uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@cloudwebsites.com.au.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Cloud Websites may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Cloud Websites does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Cloud Websites site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of cloudwebsites.com.au.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.
Cloud Websites uses the PayPal Payment Gateway for its online credit card transactions. PayPal processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using thePayPal gateway are secured payments.
Payments are fully automated with an immediate response.
Your complete credit card number cannot be viewed by Cloud Websites or any outside party.
All transactions are performed under 128 Bit SSL Certificate.
All transaction data is encrypted for storage within PayPal’s bank-grade data center, further protecting your credit card data.
